StepsCount pedometers are unequalled in accuracy and are the preferred choice of researchers, health professionals, schools and corporations in Canada.
Many customers are still using our original models 8 years later!
Independent Validation with an Exceptional Accuracy Rating
Research has shown that pedometers are one of the least expensive and most effective ways to increase daily activity levels if they are accurate!
The StepsCount Piezo series has been evaluated by independent researchers & have an unequalled accuracy rating of .03 margin of error. They have also been tested for long term accuracy – maintaining their ability to count accurately over time.
A License to LogYourSteps
LogYourSteps.com is an interactive, easy to use platform for researchers, clinics, schools, communities, workplaces and individuals. Evidence based goal setting against the physical activity guidelines makes real change happen.
Set goals, track progress and participate in team challenges.
Administration features include reporting and messaging.
An Easy to Use Digital Display
Piezos have an extra large, 6 digit, bilingual display that is very easy to read.
Accidental Reset Protection
The Piezo Series has a data protection feature that prevents your step count from accidentally resetting to zero. In order to reset your steps you must hold the reset button down for 3 seconds. The sturdy cover securely closes, which not only protects your reset but also protects your LCD.
A Loss-Prevention StepStrap
Make sure your Piezo hangs around – even if it tries to go for a swim in the loo!
Designed to provide just enough length to reach a belt loop or pocket – yet still stay out of the way.
A Replaceable Battery with Energy Saving Technology
The Piezo has a replaceable 2-3 year battery.
We stock replacement batteries at a discount price.
Our Comprehensive STEPtacular Warranty
It is extremely rare that we are contacted regarding a problem with our Piezo.
However, in the event there is an issue, we have a STEPtacular warranty to fall back on.
LYS User Guide
LogYourSteps is a powerful platform used by health professionals, clinics as well as corporations, schools & individuals.
Whether you are placing an order online, faxing a purchase order or phoning us, we want ordering from StepsCount to be as easy as possible!
We accept: Visa, MasterCard, American Express. We also accept Purchase Orders (payment due on receipt of goods), Money Orders & Personal Cheques.
All privately branded merchandise requires a 50% deposit when placing an order.
Ordering or Requesting a Quote Online?
The StepsCount online store is easy to navigate and customer friendly. We have also developed a very convenient quote request system for our bulk purchase customers.
Ordering By Fax?
Simply fax your purchase order or completed order form to 1.613.584.1017. Be sure to include your credit card name, account number, the unique ID on the back of your credit card, the card member’s signature and credit card expiration date. Please be sure to include your phone number and email in case we have any questions.
Ordering By Phone?
You can call us toll free from Canada and the USA at 866.342.2328.
Calling from outside North America? Our direct line is 613.518.4081.
We are always happy to hear from you!
Ordering By Mail?
Simply mail in your order form and enclose your cheque or money order. Your cheque will need your name and address pre-printed on it. Returned cheques are subject to a service fee.
If you are mailing in an order and paying by credit card, please remember to fill in your credit card account number, the unique 3 digit ID number on the back of your credit card, the card members signature and credit card expiration date. (Unfortunately, we cannot process your order without this information). Please be sure to include your phone number and email address in case we have a question regarding your order
PO Box 430
Deep River, ON K0J 1P0
Do you have questions regarding StepsCount ordering policies?
Contact Us! we’ll be glad to help!
Bulk Pedometer Orders
The only thing better than one person increasing their physical activity with a Piezo – is a lot of people!
Whether you are looking to purchase pedometers for a national organization, a school, a healthcare clinic or a community… StepsCount has the resources you need.
As Canada’s pedometer specialists, we are committed to excellence in product design, accuracy, affordable pricing and exceptional customer service.
We Specialize in Large Orders
StepsCount staff has the knowledge and experience to help you launch a successful pedometer based program. Putting together a walking program can be daunting. We’re committed to your success, and will go the extra 10,000 steps to make it happen!
Walking Programs and Kits Are Available
Motivation is a key to success when you are looking to get a group on the move. Our LogYourSteps platform offers a great basis for walking programs.
It will help make the implementation of a pedometer program fast, easy and most importantly, enjoyable for all participants!
Whether you buy 10 or 10,000 StepsCount pedometers, every Piezo includes a StepStrap, a license to LogYourSteps.com (StepsCount Online Log/Competition Platform) and our STEPtacular Warranty!
Custom Branding StepsCount Pedometers…
Piezos help make the implementation of an effective pedometer program fast, easy & most importantly, enjoyable for all participants.
How can we make it even better? By adding your logo and creating a corporate landing page for LogYourSteps.com.
We understand that branding your organization or program is very important and will highlight your organization’s commitment to health. Here are a few samples of branding
Branding with Impact…
Our Lexan labels some would argue improve on pad-printing!
Great color, permanent image, professional texture. A low cost approach to big branding! Available for all our Piezo Pedometers.
*We ship labels separately. They are easy to apply!*
Call us at 1.866.342.2328 today to see how we can meet your branding requirements!
StepsCount Shipping Options
When it comes to shipping we are committed to making sure you receive your shipment as quickly and cost-effectively as possible.
We try very hard to ship individual orders of in-stock items within 24 hours.
All routine orders are shipped expedited parcel via Canada Post. When you receive confirmation – the Canada Post response may state regular mail was used…please ignore this as we upgrade every parcel to Expedited automatically!
Express and courier shipping are also available. If you prefer to use your own account number, simply call us and we will adjust your order.
If you require a shipping estimate for large bulk orders and shipping outside Canada/USA prior to placing a purchase order, simply request a quote and an accurate shipping calculation will be included with your quote.
Buy More & Save…
When shipping small items like pedometers, it is often the same price to ship one item as it is to ship five.
Customers often get together with family or friends to order more than one item at a time.
We also offer substantial savings on the unit cost when you purchase ten or more Piezo pedometers.
Do you have questions regarding StepsCount Shipping Policy?
Contact Us We will be glad to help!
StepsCount STEPtacular Warranty
StepsCoun truly values the relationship we have with each & every one of you! StepsCount pedometers are accurate, reliable and the gold standard for health promotion initiatives in communities, organizations and schools in Canada.
It is extremely rare that we are contacted regarding a problem with our products. However, in the event there is an issue, we have a STEPtacular warranty to fall back on. If your piezo battery fails within two years of purchase, we will replace it at no charge.
Also, Piezo pedometers carry a full replacement warranty on the internal mechanism for five years from the purchase date.
(This warranty does not cover hinge, clip or clasp damage, LCD damage or damage due to water, falling or crushing.)
StepsCount offers a repair service when possible. Piezo pedometers can have a clip, hinge, LCD and/or StepStrap replaced for $5.00 + shipping.
Please contact us by email at info@StepsCount.com or call toll free at 1.866.342.2328 before returning a product to us. We may be able to help you solve the problem over the phone.
If we cannot help solve the problem, we will provide you with a return authorization number. In the return package please include the packing slip or a copy of the sales receipt received with your purchase, the return authorization number and note the reason for the return.
StepsCount is unable to assume responsibility for lost or undelivered returns. When sending us a return, please use a carrier that offers insurance and package tracking.
PO Box 430
Deep River, ON K0J 1P0
Do you have questions regarding StepsCount Warranty?
Contact Us We will be glad to help!
StepsCount PRIVACY PLEDGE:
StepsCount values the relationship we have with each and every customer. We are committed to conscientious and accountable information-handling practices. We take meticulous care in order to safeguard your personal information.
StepsCount Privacy Pledge Highlights
Do you have questions regarding StepsCount privacy pledge? If so, please give us a call at 1.866.342.2328 and we will be glad to help!
As part of your interaction with StepsCount, we may collect personal information such as: Contact information (name, mailing address, phone number, fax number and e-mail address). Purchase information (credit card number, billing and/or shipping information). Demographic Information (including age, personal interests and product preferences).
While shopping or taking advantage of services available from us, we may ask that you provide personal information when you:
USE OF YOUR PERSONAL INFORMATION
StepsCount may use the personal information you provide for a wide range of purposes including the following:
SHARING OF PERSONAL INFORMATION
StepsCount does not sell, rent or trade your personal information to third parties.
StepsCount uses your personal information to contact you, and as required by law from the personal information you provide to us. We may combine this information in a form that does not specifically identify you (collectively, “Aggregate Data”). You agree to allow us to disclose and publish Aggregate Data on an Aggregate Basis (as defined below) to any party through any means, including without limitation through press releases, advertising or similar communications. “Aggregate Basis” means that we combine parts of your Customer Information collected through the Site that do not contain your identifying information with other information from any number of other users/visitors to the Site for any given period of time in a manner that is not intended to disclose any personally identifiable information about individual users, even if it is possible for some to guess what individuals may have been involved.
StepsCount may also share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
We may also share aggregated data with third parties for health research purposes. This data does not contain names, addresses or other personally identifiable information.
We may, on occasion, be required to share personal information required by law. We may share certain personal information if such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Any personally identifiable information you submit on a bulletin board, photo gallery, blog, chat room, any other public forum linked to this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.
A CHOICE REGARDING YOUR PERSONAL INFORMATION
StepsCount communicates with our customers to keep you up-to-date on new products, promotions and services.
Once you provide your personal information, we may contact you through direct mail, e-mail or phone.
If you no longer wish to receive these communications, let us know by any of the following methods:
Attn: Customer Care/Privacy
PO Box 430, Deep River, Ont. K0J 1P0
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make.
This will ensure we correctly identify you in our system and accurately process your request.
StepsCount will promptly take the appropriate steps to modify your preferences with respect to our marketing communications. Although we strive to do so quickly, it can take time to process your request. The following guidelines are provided for your information 2 business days for phone requests, 10 business days for e-mail requests, and 30 business days for direct mail requests. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations.
UPDATING YOUR PERSONAL INFORMATION
StepsCount wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information. To update your name, address, phone number and/or e-mail information:
Attn: Customer Care/Privacy
PO Box 430, Deep River, Ont. K0J 1P0
If you send an e-mail or letter request, please be sure to include your current information and the requested changes.
SECURITY OF YOUR PERSONAL INFORMATION
When you are shopping online or placing an order over the phone, we use security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. StepsCount cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
CHOOSING A PERSONAL PASSWORD ON A STEPSCOUNT Website.
When you create an account on a StepsCount website you are required to create a password. It is recommended you choose at least 6 characters, combining both letters and numbers. You alone are responsible for keeping your password and account information secret.
SAFE SHOPPING POLICY ON STEPSCOUNT.COM
We use a variety of information security measures to protect your online transactions with us. StepsCount website uses encryption technology, such as Secure Sockets Layer (SSL), to protect personal information during data transfer. SSL protects information you submit on StepsCount website such as ordering information including your name, address and credit card number.
COOKIES & CLICKSTREAM TECHNOLOGY ON STEPSCOUNT.COM
You can set your web browser so that it does not accept cookies. However, without cookies activated, you may not be able to view, create an account, or make purchases.
Our web server automatically collects click stream information such as the URL of the website that you came from before coming to our site, which pages you visit on StepsCount.com, which browser you used to view our site as well as other information such as any searches you may have done on our site.
COLLECTION OF CHILDREN’S PERSONAL INFORMATION
We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.
CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION AT STEPSCOUNT
Please contact us to report a known or suspected privacy/security breach or to send us a privacy or security-related question. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Send an e-mail with your request and current contact information to: mail to: info@StepsCount.com
Send a letter with your request and contact information to:
Attn: Customer Care/Privacy
PO Box 430, Deep River, Ont. K0J 1P0
StepsCount Inc. End User Agreement
This Agreement governs your use of StepsCount Inc. (“StepsCount”) software (the “Software”), App (“app”) and website (the “Website”). It exempts StepsCount and other persons from liability or limits their liability, and contains other important provisions that you should read.
By accessing this website and any other websites associated with StepsCount (“website”), and any of their pages, you agree to be bound by the terms and conditions set out below (“Terms and Conditions”). If you do not agree with these Terms and Conditions, immediately exit from the website and do not access any other pages.
Each time you use the Software or the Website you signify your acceptance and agreement, without limitation or qualification, to be bound by this Agreement, and you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement on behalf of the person you purport to represent, you may not access or use the Website or the Software.
Changes may be made at any time to the Terms and Conditions, without prior notice to you. It is your responsibility to review the Terms and Conditions each time you enter the website, and your continued use of the website shall constitute your acceptance to be bound by the Terms and Conditions and any changes thereto.
Ownership, Copyright and Permitted Use of StepsCount Products
The Website and the Software (including all content and other information in text, graphical, images, icons, video and audio forms, software, designs, applications, data, and other elements available on or through Website or the Software) is the property of StepsCount and 3rd parties, and is protected by Canadian and international copyright, trade-mark and other laws. Under the terms of this Agreement, StepsCount grants you a non-exclusive, non-transferrable license to use the Website and Software. StepsCount may revoke your license at anytime in its sole discretion. Your use of Website and the Software does not transfer to you any ownership or other rights.
You may print Website pages provided that you do not modify any of the pages and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers. The Website and its content may not be copied, framed, scraped, mirrored, data mined, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, mirrored or distributed in any way, in whole or in part, without the express prior written consent of StepsCount. You may not sell or resell any part of Website or the Software or access to Website or the Software, without the express prior written consent of StepsCount.
StepsCount Inc., Piezo, LogYourSteps are trade-marks and trade names owned or licensed by StepsCount.
Other names and logos appearing on or in connection with the Website or the Software may be registered or unregistered trade-marks, service marks, trade names and logos of their respective owners.
Any use of the trade-marks, service marks, trade names or logos displayed on or in connection with the Website or the Software is strictly prohibited, and nothing appearing on or in connection with the Website or the Software will be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of those marks.
Disclaimers, Liability Exclusions/Limitations and Indemnity
Your access to and use of the Software and the Website is at your own risk. The Software and the Website are provided on an “as is” and “as available” basis, without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied representations, warranties or conditions of or relating to accuracy, accessibility, availability, completeness, durability, errors, fitness for a particular purpose, lack of negligence, merchantability, non-infringement, performance, privacy, quality, results, security, sequence, service, timeliness, title, uninterrupted service, viruses or workmanlike effort, all of which are hereby waived by you and disclaimed by StepsCount to the fullest extent permitted by law. There will not be any representations, warranties or conditions created by a course of dealing, course of performance or trade usage.
Without limiting the generality of the foregoing, StepsCount is not responsible for any health or medical conditions arising from or attributable to your use of the Website and Software. You are strongly advised to consult a physician before commencing any exercise or fitness program.
Without limiting the generality of the foregoing and notwithstanding any other provision of this agreement, under no circumstances will StepsCount ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Website or the Software, this Agreement, the subject matter of this Agreement, the termination of this Agreement or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by StepsCount or any person for whom StepsCount is responsible, and even if StepsCount has been advised of the possibility of such loss or damage being incurred.
Without limiting the generality of the foregoing and notwithstanding any other provision of this agreement, under no circumstances will the total aggregate liability of StepsCount to you or any other person under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by StepsCount or any person for whom StepsCount is responsible, and even if StepsCount has been advised of the possibility of such potential loss or damage being incurred, ever exceed TEN DOLLARS $10 (CDN). You hereby release, remise and forever discharge StepsCount from any and all liability in excess of TEN DOLLARS $10 (CDN).
You agree to indemnify, defend and hold harmless StepsCount from and against any and all liabilities, costs and expenses, including without limitation reasonable legal fees and expenses, sustained and/or incurred by StepsCount, directly or indirectly, in connection with any claim, demand or proceeding arising out of, related to, or connected with your access to or use of the Website or the Software, your Breach of this agreement, or any wrongful conduct by you or any person for whom you are responsible under this Agreement and/or your violation of any applicable laws. You will assist and co-operate as fully as reasonably required by StepsCount in the defence of any such claim or demand.
You acknowledge and agree that this Agreement represents a fair allocation of risk and/or liability. Advice and information provided by StepsCount, whether oral or written, will not create any representation, warranty, condition or guarantee or vary or amend this Agreement (including this Section), and you may not rely upon any such advice or information.
Governing Law and Dispute Resolution
This Agreement, your access to and use of the Website and the Software, and all related matters are governed solely by the laws of Ontario, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws that would lead to the application of any other laws.
Any dispute between you and StepsCount or any other person arising from, connected with or relating to the Website or the Software, this Agreement, or any related matters (collectively “Disputes”) will be resolved before the Courts of Ontario, and you hereby irrevocably submit and attorn to the original and exclusive jurisdiction of those courts in respect of all Disputes.
If you have any comments or questions about the Terms and Conditions or your use of the website or any part thereof, please contact StepsCount at info@StepsCount.com or by mail at PO Box 430, Deep River, Ontario, K0J 1P0.
If any provision of the Terms and Conditions is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the rest of the Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
No waiver by either party of any breach of or default of the Terms and Conditions shall be deemed to be a waiver of any preceding or subsequent breach or default. Diabetes Canada’s failure to enforce any provision of the Terms and Conditions shall not be construed as a waiver of such provision.
The Terms and Conditions, including any changes made from time to time, constitute the entire agreement between you and Diabetes Canada relating to your use of the website and supersede all previous Terms and Conditions, written, oral or otherwise, between you and Diabetes Canada with respect to your use of the website and the Content. The Terms and Conditions do not vary, alter, modify or otherwise affect any other more specific agreements between you and Diabetes Canada regarding other matters.
Any rights not expressly granted by this Agreement are reserved to StepsCount.