StepsCount pedometers are unequaled in accuracy and are the preferred choice of researchers, health professionals, schools and corporations in Canada.
Many customers are still using our original models 8 years later!
Independent Validation with an Exceptional Accuracy Rating
Research has shown that pedometers are one of the least expensive and most effective ways to increase daily activity levels IF they are accurate.
The StepsCount Piezo series has been evaluated by independent researchers and shown to have unequalled accuracy, inter-unit reliability and long term accuracy – maintaining their ability to count accurately over time. If you are interested in receiving our validation papers and study set…
LYS User Guide
LogYourSteps is a powerful platform used by health professionals, clinics as well as corporations, schools & individuals.
Whether you are placing an order online, faxing a purchase order or phoning us, we want ordering from StepsCount to be as easy as possible!
We accept: Visa, MasterCard, PayPal and EFT. We also accept Money Orders & Personal Cheques.
Orders are shipped as soon as payment is received unless alternate arrangements have been made. We offer an easy and secure Credit Card Payment Portal to pay your invoices on our StepsCount.com website.
All privately branded merchandise requires a 50% deposit when placing an order.
Ordering or Requesting a Quote Online?
The StepsCount online store is easy to navigate and customer friendly. If you are interested in making a bulk purchase, check out our convenient quote request system.
Ordering By Email?
Simply email us your purchase order or details of your order (please be sure to include what model and quantity as well as your ‘Bill to’ and ‘Ship to’ addresses. We will create an invoice and email it to you along with payment instructions.
Ordering By Fax?
Fax your purchase order or or details of your order (please be sure to include what Piezo model and quantity as well as your email address, telephone number and ‘Bill to’ and ‘Ship to’ addresses) to 613.366.3439. We will create an invoice and email it to you along with payment instructions.
Ordering By Phone?
You can call us toll free from Canada and the USA at 866.342.2328.
Calling from outside North America? Our direct line is 613.366.3439.
We are always happy to hear from you!
Do you have questions regarding StepsCount ordering policies?
Contact Us! we’ll be glad to help!
We Specialize in Large Orders
The only thing better than one person increasing their physical activity with a Piezo – is a lot of people!
Whether you are looking to purchase pedometers for a research project, clinic, school or a community… StepsCount has the resources you need.
As our inventory is in high demand… please be sure to place your bulk order with lots of lead time. Delivery time can range from next day to 10 weeks depending on inventory levels.
As Canada’s pedometer specialists, we are committed to excellence in product design, accuracy, affordable pricing and exceptional customer service.
Whether you buy 10 or 10,000 StepsCount pedometers, every Piezo includes a 1 yr license to LogYourSteps.com
The LogYourSteps platform offers a comprehensive platform for clinicians, researchers, schools, workplace wellness programs as well as community initiatives. LogYourSteps offers a customizable & easy to use interface with a robust admin interface. Included are a counselling dashboard / PiezoRxD device management / report dashboard as well as a robust competition dashboard.
Custom Branding StepsCount Piezo Pedometers…
Piezos help make the implementation of an effective program fast, easy & most importantly, enjoyable for all participants.
How can we make it even better? By adding your logo and creating a corporate landing page for LogYourSteps.com.
We understand that branding your organization or program is very important and will highlight your organization’s commitment to health. Here are a few samples of branding
Our Lexan labels offer great color, a permanent image and professional texture. A low cost approach to big branding! Available for all our Piezo Pedometers.
*Labels are shipped separately. Don’t worry – they are easy to apply!*
StepsCount Shipping Options
When it comes to shipping we are committed to making sure you receive your shipment as quickly and cost-effectively as possible.
We try very hard to ship individual orders of in-stock items within 24 hours.
All routine orders are shipped expedited parcel via Canada Post or USPS.
Express and courier shipping are also available. If you prefer to use your own account number, simply call us and we will adjust your order.
If you require a shipping estimate for large bulk orders / shipping outside Canada and the USA prior to placing a purchase order, simply request a quote and an accurate shipping calculation will be included with your quote.
Buy More & Save…
When shipping small items like pedometers, it is often the same price to ship one item as it is to ship five. Customers often get together with family or friends to order more than one item at a time.
We also offer substantial savings on the unit cost when you purchase ten or more Piezo pedometers.
StepsCount STEPtacular Warranty
StepsCount values the relationship we have with each & every one of you. StepsCount pedometers are accurate, reliable and the gold standard for research and health professionals in clinics, communities, organizations and schools in Canada.
Our pedometers have been in use for many years in rigorous environments like schools and libraries. It is extremely rare that we are contacted regarding a problem with the Piezo. However, in the event there is an issue, we have a STEPtacular warranty to fall back on. Piezo pedometers carry a full replacement warranty for one year from the purchase date (the warranty does not cover LCD damage or damage due to water, falling or crushing).
Please contact us by email at info@StepsCount.com or call toll free at 1.866.342.2328 before returning a product to us. We may be able to help you solve the problem over the phone.
If we cannot help solve the problem, we will provide you with a return authorization number. In the return package please include the packing slip or a copy of the sales receipt received with your purchase, the return authorization number and note the reason for the return.
StepsCount is unable to assume responsibility for lost or undelivered returns. When sending us a return, please use a carrier that offers insurance and package tracking.
PO Box 430
Deep River, ON K0J 1P0
StepsCount values the relationship we have with each and every customer. We are committed to conscientious and accountable information-handling practices. We take meticulous care in order to safeguard your personal information.
StepsCount Inc. may occasionally update this privacy statement. When StepsCount Inc. does, the “last updated” date at the top of the privacy statement will be revised. For material changes to this privacy statement StepsCount Inc. will notify you of the changes either by email or by notifying you through StepsCount Inc. Your continued use of StepsCount Inc. constitutes your agreement to this privacy statement and any updates.
Collection of Information
StepsCount Inc. allows you to manage, track your health data on LogYourSteps.ca. Generally, you choose what information to enter. When you ‘link’ your account to that of a researcher, health care organization or provider you will be asked to consent to the release of your data on LogYourSteps to that researcher, health care organization or provider. That researcher, health care organization or provider remain the responsible custodians for any of your healthcare information stored in other systems.
By default, you are the custodian of any records you create on StepsCount Inc. You may invite additional people to be custodians. Some of the information you store in the records you manage you may consider sensitive, so you need to consider carefully with whom you choose to share the information.
StepsCount Inc. collects non-personal information from StepsCount Inc. website users including pages accessed and viewed, date and time accessed, and whether a search was performed in order to get to the website. We can use this information to analyse how the website is being used and to determine how to improve it.
We also may use web beacons to collect non-personal information about your use of our website and the websites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by web beacons (i) allows us to statistically monitor how many people are using our website (ii) how many people open our e-mails, and (iii) for what purposes these actions are being taken. Our web beacons are not used to track your activity outside of our websites or those of our partners. We do not link non-personal information from web beacons to personally identifiable information without your permission and do not use web beacons to collect or store personal health information about you.
At registration and at various times as you use StepsCount Inc.®, you will be given the option of receiving recurring information via e-mail from StepsCount Inc.®. These e-mails will not contain personal health information. When you sign up for our e-mail(s) or at any time, you can choose to start receiving additional promotional e-mails from StepsCount Inc.®. In order to subscribe to StepsCount Inc.® via e-mail, we need your contact information, like user name and e-mail address. You can unsubscribe from the e-mails by simply clicking “unsubscribe”. The unsubscribe process may take up to three (3) business days to complete.
We may combine this information in a form that does not specifically identify you (collectively, “Aggregate Data”). You agree to allow us to disclose and publish Aggregate Data on an Aggregate Basis (as defined below) to any party through any means, including without limitation through press releases, advertising or similar communications. “Aggregate Basis” means that we combine parts of your Customer Information collected through the Site that do not contain your identifying information with other information from any number of other users/visitors to the Site for any given period of time in a manner that is not intended to disclose any personally identifiable information about individual users, even if it is possible for some to guess what individuals may have been involved.
Information Sharing and Disclosure
After you have registered as a member of StepsCount Inc.®, you may choose to use certain StepsCount Inc.® interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including personal health information. Some of the tools store your personal health information in accordance with the authorization you provide at the time you use the tool.
We are committed to protecting the privacy of children. Neither StepsCount Inc.® nor any of its services are designed or intended to attract children under the age of 19. We do not collect personally identifiable information from any person we actually know is under this age. There may be an option where a parent or guardian or teacher may use StepsCount Inc.® to establish a personal physical activity/health record for a minor. The teacher, parent or guardian is solely responsible for providing supervision of the minor’s use of StepsCount Inc.®. The teacher, parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The teacher, parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through StepsCount Inc.® for the minor.
Secure Message Centre
StepsCount Inc.® has the ability to use personally identifiable information that you provide to send you personalized e-mails or secure electronic messages. During registration or at anytime, you have the option of choosing whether or not you wish to receive e-mails pertaining to your health interests, including news, announcements, reminders and opportunities. The StepsCount Inc.® message service requires consent from you.
Information that StepsCount Inc.® deems related to your personal health information will be delivered to you through the secure internal message center on your personal health home page.
If you decide that you would prefer not to receive personalized e-mail or secure electronic messages from the StepsCount Inc.® tool, you may opt-out of the service on your account page.
Location of Information
Except for data stored with Affiliates, all StepsCount Inc. websites data is stored on servers located within Quebec, Canada.
Confidentiality and Security
StepsCount Inc. uses physical, electronic, and procedural safeguards to protect personal information about you. Only employees, contractors, or third-party service providers working with StepsCount Inc., who need to see the information to do their jobs, have access to your personal information. Although we do our best to protect your personal information, we cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Policy.
Limitations on Removing or Changing Information
Upon your request, we will delete your personally identifiable or personal health information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to StepsCount Inc.® from our servers.
StepsCount Inc.® is committed to providing you accurate, clear, and error-free information to help you make informed health and wellness decisions. Our policy is to make corrections or clarifications to original content when necessary. We take prompt action to edit even minor errors like spelling, grammar, or stylistic changes. Because style changes do not change the meaning of the content, those kinds of “style” changes will be updated on our website without notice.
If we identify errors that are material to the content, or are factual or substance errors, we will update the content and note those corrections for your reference. This corrections policy only applies to StepsCount Inc.® original content, including, but not limited to, news, feature articles, or original medical reference material. Any corrections to licensed or third-party content are the responsibility of the publisher.
If you believe you have found an error in any of our content, let us know by sending an e-mail to our customer service team at firstname.lastname@example.org.
By agreeing to this privacy notice you are consenting to StepsCount Inc. collecting and processing your personal information and data for the purposes outlined. You further consent to the disclosure of personal data and any other privacy practices set out in this privacy notice. StepsCount Inc. expressly reserves the right to change this privacy notice at any time. Please check here regularly to see the latest version of this notice.
You can withdraw consent at any time by emailing email@example.com with subject: Web Privacy or by writing to the Chief Privacy Officer at the contact details above.
CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION AT STEPSCOUNT
Please contact us to report a known or suspected privacy/security breach or to send us a privacy or security-related question. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Send an e-mail with your request and current contact information to: mail to: info@StepsCount.com
Send a letter with your request and contact information to:
Attn: Customer Care/Privacy
PO Box 430, Deep River, Ont. K0J 1P0
StepsCount Inc – PIPEDA Statement of Practice
(Last updated: October 2018)
In accordance with PIPEDA (the “Act”) all organizations must follow a code for the protection of personal information, which is included in the Act as Schedule 1. The code was developed by businesses, consumers, academics and government under the auspices of the Canadian Standards Association.
Information Security and Privacy is about protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide:
To record and retain member information for a minimum of two (2) years after the expiration or termination of the member account, the notice provided to, and the written, electronic or verbal consent obtained from, members regarding the collection, use, disclosure and retention of member’s Personal Information;
StepsCount Inc. shall:
StepsCount Inc. does not store Member Personal Information on any portable computer devices or media including, without limitation, laptop computers, removable hard disks, USB, mobile phones, and the like unless the Member Personal Information is encrypted.
©2018 StepsCount Inc.
(last updated: October 2018)
Welcome to LogYourSteps.com, a platform owned and operated by StepsCount® Inc.
By accessing or registering with this site, and each time you use the software or website, you confirm that you agree to these Terms and Conditions of Use. If you do not agree to all of these Terms and Conditions of Use, do not use this site.
You acknowledge and agree that the service shall not be used to provide emergency medical care, time sensitive treatment, make medical diagnosis or determinations or as a diagnostic tool.
StepsCount Inc. may revise and update these Terms and Conditions of Use at any time. Your continued usage of the LogYourSteps website will mean you accept those changes.
Using the Service
The Service is intended to proactively help you and your authorized researchers/healthcare providers manage your health and wellness by allowing you to conveniently store your physical activity data and personal health related information. “Researchers and Healthcare Providers” means those Researchers, Physicians, Nurses, Nurse Practitioners, Physician Assistants, Kinesiologists, Physical Therapists, Psychologists, Dieticians, Counselors, Mental Health Practitioners, Physiologists, Workplace, Workplace Health Promoters, Health Coaches and other licensed medical and lay practitioners credentialed or authorized to provide medical or other health advisory services to you.
Using the Service, when you enter a link code for your account you are agreeing to authorize others including Researchers and Healthcare Providers to provide a copy of your healthcare information to the Service from their systems and authorize others including Healthcare Providers to view and use your health-related information stored in the Service including copying it from the Service to systems controlled by such other parties. These Researchers and Healthcare Providers remain the responsible custodians for any of your healthcare information stored in other systems.
StepsCount Inc. expressly disclaims any and all express and implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. StepsCount Inc. shall not be liable or responsible for those guarantees, warranties, and representations, if any, offered by StepsCount Inc. advertisers, partners, producers or providers of merchandise, or suppliers of services. No advice or information, whether oral or written, obtained by member from StepsCount Inc. shall create any warranty not expressly made herein.
By registering with LogYourSteps.com you agree to receive regular e-mail updates from LogYourSteps or StepsCount Inc. These updates will include, but not limited to, account information, health education and articles, information related to your activity levels and health.
The Site Does Not Provide Medical Advice
This site and its health-related information and resources are not intended to be a substitute for professional medical advice or for the care that patients receive from their healthcare providers. StepsCount Inc. is not responsible or liable for any claim, loss, or damage directly or indirectly resulting from the use of this site or the information or the resources contained on or accessible through this site. Use of this site is also subject to all additional disclaimers and caveats that may appear throughout the site. Use of this and any other Internet sites, including the information, services, products, materials, and any other resources contained on them, is solely at the user’s own risk.
Your health-related information stored on the Service, including healthcare information entered by you or a Healthcare Provider to the Service, is not intended to be used for diagnosis or treatment. Such information should be viewed by any Healthcare Provider as informational only as it may not always be up-to-date or accurate.
You may use the Service to support your health and wellness by using the services and programs available on the Service and by sharing your health-related information with your Healthcare Providers, friends, family, and others (collectively, “Circle of Care”).
When using the Service, you must comply with this contract, all applicable laws, the code of conduct set out below and other rules or policies that StepsCount Inc. establishes from time to time.
Use of Content
The Website and the Software (including all content and other information in text, graphical, video and audio forms, images, icons, software, designs, applications, data, and other elements available on or through Website or the Software) is the property of StepsCount Inc. and others, and is protected by Canadian and international copyright, trade-mark and other laws. Under the terms of this Agreement, StepsCount Inc. grants you a non-exclusive license to use the Website and Software. Your use of Website and the Software does not transfer to you any ownership or other rights. StepsCount Inc. may revoke your license at anytime in its sole discretion.
You may print Website pages provided that you do not modify any pages and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers. The Website and its content may not be copied, framed, scraped, mirrored, data mined, imitated, reproduced, transmitted, modified, indexed, republished, uploaded, posted, catalogued, mirrored or distributed in any way, in whole or in part, without the express prior written consent of StepsCount Inc. You may not sell or resell any part of Website or the Software or access to Website or the Software, without the express prior written consent of StepsCount Inc. All rights not expressly granted herein are reserved to StepsCount Inc. and its licensors.
If you violate any of these Terms and Conditions of Use, your permission to use the content automatically terminates and you must immediately destroy any copies you have made of any portion of the content.
Trade-marks and Copyrights
Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Site may constitute trade names, registered or unregistered trade-marks or trade-marks of StepsCount Inc., et al. However, the display of trade-marks on pages at this Site does not imply that any license has been granted to any third party.
StepsCount, LogYourSteps, and Piezo are trade-marks and trade names owned or licensed by StepsCount Inc.
All information in this Site is protected under the copyright laws of Canada and/or other countries. Users of the StepsCount Inc. site shall be entitled to copy any information for their own personal use but may not republish or reproduce any such information in any manner, including electronic reproduction by “uploading” or “downloading”, without the prior written consent of StepsCount Inc. Otherwise, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of the StepsCount Inc. Site.
Any unauthorized downloading, re-transmission, or other copying or modification of trade-marks or other contents of this Site may be a violation of statutory or common law rights which could subject the violator to legal action, unless otherwise allowable (e.g. tracking tools).
Code of Conduct
The Service is not intended for use by children under the age of 13 and StepsCount Inc. specifically requests that persons under the age of 13 not submit any information to the Service. StepsCount Inc. does not knowingly collect any personal information from persons under the age of 13. If you have reason to believe that StepsCount Inc. may have accidentally received personal information from an individual under age 13, please contact StepsCount Inc. immediately at firstname.lastname@example.org. As a user of the Service you are liable for all activities and content you post. You are responsible for adhering to all applicable laws. You must not use the Service to harm, threaten or harass others. You must not damage, disable, overburden or impair the Service. You must not resell or redistribute the Service or any part of it; use unauthorized means to modify, reroute, or gain access to the Service or attempt to carry out these activities or use any automated process or service (such as a bot, a spider, periodic caching or meta searching) to access or use the Service. You may be able to access third-party websites or information using the Service. StepsCount Inc is not responsible for such websites or information.
You will not upload, post, transmit, transfer, disseminate, distribute or facilitate the distribution of any content, including text, images, video, sound, data, information, or software, that:
In addition to upholding the terms of the code of conduct set out in this section 3, you are responsible for adhering to all applicable local and national laws.
You shall not use the Service or otherwise access the Service if you or any member of your Circle of Care are a direct competitor of StepsCount Inc or are employed by a direct competitor of StepsCount Inc, without the express written consent of StepsCount Inc which consent may be withheld or withdrawn by StepsCount Inc. in its sole discretion. In addition, you may not access the Services for purposes of performing any form of benchmarking or other competitive analysis or if you intend to develop a product or service that is in any way similar to the Service and/or the Service. You shall not, nor shall you permit others to translate, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code from all or any part of the Service except to the extent applicable law expressly prohibits the foregoing restriction.
You will not use any form of automated device or computer program that enables the submission of postings without the express written consent of StepsCount Inc.
StepsCount Inc reserves the right, at its sole discretion, acting reasonably, and without any obligation to do so, to review and remove user-created services and content at will and without notice, and delete content and accounts. StepsCount Inc reserves the right, at its sole discretion, acting reasonably, to ban participants or terminate access to services.
StepsCount Inc is not responsible for user-contributed information stored in the Service. The decision to view and/or share information or engage with Healthcare Providers or others is yours. StepsCount Inc advises you to use your judgment.
You are responsible for protecting your computer and other devices against interference, spyware or viruses that may be encountered for downloaded items from the Service. StepsCount Inc recommends you install a virus protection program on your computer and keep it up to date.
What you are Responsible For
Only you may use your username and password to access the Service. You must keep your username and password private and confidential. You may not authorize any third party to access or use the Service on your behalf. You may only use approved mechanisms to allow members of your Circle of Care including Researchers, Healthcare Providers and authorized health coaches to have access to your information stored on the Service. You must contact StepsCount Inc customer support immediately if you suspect misuse of your username or any security breach of the Service. You are responsible for all activity or information associated with your username.
StepsCount Inc does not claim ownership of the information you provide on the Service. StepsCount Inc also does not control, verify, or endorse the information that you or others make available on the Service. You control who may access your information on the Service. If you share information with others, then you agree that others may use that information. When you give others access to your information, they can use, reproduce, distribute, display, transmit and communicate the information to the public. If you don’t want others to have that ability you need to contractually restrict their use of your information or not allow them access.
If you share information on the Service in a way that infringes others’ rights, including privacy rights, you’re breaching this contract. You represent and warrant that you have all the rights necessary for you to grant the rights in this section and the use of the information doesn’t violate any law. StepsCount Inc may remove your information from the Service at any time if you breach this contract.
You are responsible for backing up the data that you store on the Service. If your access to the Service is cancelled, StepsCount Inc may permanently delete your data from our servers StepsCount Inc has no obligation to return data to you after the Service is cancelled. If data is stored with an expiration date, StepsCount Inc may also delete the data as of that date. Data that is deleted may be irretrievable.
This Service is intended for personal health data. It does not hold records for Healthcare Providers or other medical or case management purposes. If a Healthcare Provider decides to include any data that you make available from the Service in its records, it should store a copy in its own systems.
StepsCount Inc. provides the Service “AS-IS,” “WITH ALL FAULTS” and “AS AVAILABLE.” StepsCount Inc. does not guarantee the accuracy or timeliness of information available from the Service. You acknowledge that computer and telecommunications systems are not fault-free and occasional periods of downtime occur. StepsCount Inc. does not guarantee the Service will be uninterrupted, timely, secure, or error-free, or that data loss will not occur. StepsCount Inc. and our affiliates and third-party providers of programs or services give no express warranties, guarantees, or conditions. StepsCount Inc. and its affiliates and third-party providers of programs and services exclude any implied warranties or conditions, including for merchantability, satisfactory quality, fitness for a particular purpose, workmanlike effort, and noninfringement.
THE SERVICE DOES NOT PROVIDE MEDICAL OR ANY OTHER HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION, DIET, FITNESS OR WELLNESS PROGRAM. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF INFORMATION YOU ACCESSED ON OR THROUGH THE SERVICE.
Limitation of Liability
You can recover from StepsCount Inc. and our affiliates and third-party providers of programs and services only direct damages up to an amount you pay StepsCount Inc. for the Service. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental or punitive damages.
The limitations and exclusions apply to anything related to this contract, for example:
The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose or if StepsCount Inc. knew or should have known about the possibility of the damages. No action or proceeding relating to this contract may be commenced by you more than one year after the cause of action arises.
Nothing in these terms shall affect the statutory rights of any consumer or exclude or restrict liability for death or personal injury arising from StepsCount Inc.’s negligence, fraud, or StepsCount Inc.’s gross negligence or wilful intent. Nothing in these terms limits StepsCount Inc.’s liability to you beyond what is permitted by applicable law.
If you are a Healthcare Provider, in additional to all other terms in this Contract, you agree:
General Legal Terms
Any provision of this contract which is invalid or unenforceable in any jurisdiction shall be ineffective only to the extent of such invalidity or unenforceability and shall be severed from the balance of this contract and the remaining provisions of this contract shall continue in full force and effect.
StepsCount Inc. may assign, transfer, or otherwise dispose our rights and obligations under this contract, in whole or in part, at any time without notice. You may not assign this contract or transfer any rights to use the Service.
Any notices required under this contract will be sent either using the Service or to your email address stored in your account profile. You may send StepsCount Inc. notices via our customer support as set out on the Service.
This contract shall be governed by and construed in accordance with the laws in force in the Province of Ontario.The parties hereby expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods. Except as expressly set out herein or prohibited by law, any dispute arising out of or in connection with this contract, including any question regarding the existence, validity or termination thereof, shall be submitted to final, binding and confidential arbitration. The arbitration shall be conducted in Toronto, Ontario, in accordance with the rules of arbitration of the Arbitration Act, 1991 (Ontario) (“Ontario Rules”) and shall be heard by one arbitrator appointed in accordance with the Ontario Rules and to be mutually agreed to by the Parties within thirty (30) days of the appointment of the arbitrator, failing which a neutral third party shall appoint the arbitrator. If the provisions of the foregoing are prohibited by law in your jurisdiction, the arbitration shall be: (i) held in your jurisdiction; (ii) settled by arbitration in accordance with the Ontario Rules; and (iii) heard by one arbitrator appointed in accordance with the Ontario Rules and to be mutually agreed to by the Parties within thirty (30) days of the appointment of the arbitrator, failing which a neutral third party shall appoint the arbitrator. Each party shall bear one half of the costs associated with the arbitration proceedings. No dispute between the parties, or involving any person but you, may be joined or combined together, without the prior written consent of StepsCount Inc. The Arbitrator shall set strict deadlines for delivering pleadings and conducting any hearings in order to ensure the prompt and cost-effective resolution of the dispute. The party making the arbitration claim shall provide the arbitrator and the other party with a detailed summary of all of the oral and documentary evidence to which it has access that it intends to rely on to bring its claim at the time of making its initial claim. The sole arbitrator shall conduct a brief hearing promptly to consider the merits of the claim with a view to encouraging settlement and discouraging claims without merit. The sole arbitrator shall have the discretion to proceed without any discovery processes or to limit the scope of any discovery processes in order to ensure the prompt and cost-effective resolution of any claims. The parties agree that any arbitration award may be enforced in any jurisdiction. The parties agree to accept service in accordance with the notice provisions hereof and not contest the authority of the Sole Arbitrator to resolve disputes hereunder. Notwithstanding the foregoing, StepsCount Inc. may bring an action for injunctive relief in connection with a breach of this contract or an action for non-payment hereunder in any court rightfully having jurisdiction over such matters. The parties hereto have required that this Contract and all documents relating hereto be in English. Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.
Any rights not expressly granted by this Agreement are reserved to StepsCount Inc.